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Self-Service for Customer Phone Calls
Looking to automate your phone calls with speech-enabled IVR? Voxify‘s enterprise-strength speech self-service gives you the fastest return on investment, the lowest risk deployment, and the highest quality speech recognition. Our Automated Agents® are speech applications that are customized for you based on industry-specific templates and can be deployed in as little as 8 weeks. Automated Agents take “inbound” and make “outbound” calls.
Interactive Outbound Calls
Innovative companies are using Voxify to make interactive outbound calls for prescription refill orders, surveys, and other revenue-generating transactions. Interactive Outbound calls are “closed loop” interactions where a service is offered and a transaction is made all in the same call. Customers do not have to call another number or transfer to a live agent.
Empowering Contact Centers with “web consoles”
Voxify's vision of "consolization" puts web consoles in the hands of contact center managers who want the control, self-sufficiency, and immediacy of making their own changes to speech applications. Voxify's Call Steering Agent is our first self-service application to offer this innovative capability. |
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