Echopass Corporation is the #1 provider of hosted contact center services to the enterprise market, delivered through its unique EchoSystem™ Service Integration Platform.  Only Echopass delivers the promise of On-Demand, Always On, Guaranteed, and End-to-End solutions that are both affordable and fully integrated with clients’ existing customer contact applications and voice or data technologies. Echopass managed solutions are quick to deploy, easy to use, flexible, and require no capital investment or ongoing maintenance. Privately-held Echopass, backed by venture capital firms Canaan Partners and New Enterprise Associates, is a recipient of numerous industry awards for innovation and customer service, including the Red Herring Top 100 Companies award.

Genesys, an Alcatel company, is 100 percent focused on software for contact centers. Leading companies in the Global 2000 and Fortune 1000 use Genesys to deliver interactions that drive better business. With 3,000 customers in 80 countries, Genesys directs more than 100 million customer interactions every day. Sophisticated routing and reporting across voice, e-mail, documents and Web interactions, coupled with integrated self service, (including the VoiceGenie and GVP VoiceXML platforms) ensure that customers are quickly connected to the right resource - the first time.

Rogers Communications Inc. is a diversified Canadian communications and media company engaged in three primary lines of business. Rogers Wireless is Canada’s largest wireless voice and data communications services provider and the country’s only national carrier operating on the world standard GSM and HSPA technology platforms.

Tellme®, a Microsoft® subsidiary, lets people say what they want and get it. A Microsoft speech innovation, Tellme makes it easier to find information, connect with people, and enhance business processes. By combining Internet data with a powerful speech interface, Tellme’s voice services platform improves automation and customer service performance for businesses across 2 billion+ calls every year.

Telstra is Australia's leading telecommunications and information services company, with one of the best known brands in the country. The company offers a full range of services and competes in all telecommunications markets throughout Australia, providing more than 9.86 million Australian fixed line and more than 8.9 million mobile services.

Since 1992, XO Interactive has been in the leadership position across a wide range of industries delivering robust voice self-services with speech, touch-tone and all of the latest features. Complementing inbound IVR, XO pioneered proactive communications, raising the bar in service by contacting customers before they call. To extend the range of services, and to standardize on architecture enterprises can easily leverage, XO implemented VoiceXML, CIM, OCS and SIP Server software from Genesys Labs.