Products
Speech Applications to Redefine Customer Care
Voxify speech solutions are helping contact centers revolutionize customer care through self-service. Our applications project your brand, personalize your service, and enhance customer lifetime value. Our applications are completely customized for your business processes, your business rules, and your back-end systems. Our patented technology ensures time-to-market, maintainability, and extensibility. Find out more about Voxify’s solutions and how your customers can experience the difference.
Differentiate your customer experience and win customer loyalty with truly personalized speech applications. As the first point of contact for your callers, the Expert Service Portal (ESP) uses multi-channel customer information to identify the caller, establish intent, and direct service resolution. Learn More
Reach out to your customers with proactive calls that complete meaningful transactions rather than just leave empty messages. Flight check-in, prescription refill, order status, appointment rescheduling, and other convenient services can be resolved on the spot without requiring a live agent. Learn More
Supercharge your self-service strategy with applications that already understand your industry’s call types and best practices. Leverage data integration components designed for industry-standard APIs and common data sources. See the solution sets available for your industry. Learn More
Rest easy with the knowledge that Voxify’s award-winning application platform manages development activities, co-ordinates business changes, scales to the highest call volumes, and applies years of user experience engineering to drive successful conversations. Learn More