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The Catalog Request Agent for the Catalog industry is pre-trained to take inbound calls to sign up for catalogs. The Catalog Request Agent can take a caller's contact information such as name, address, phone number, and email address. The Catalog Request Agent can take address changes.
Choose Catalog
Lets customers choose from available literature and collects customer information for mailing.
Collect Catalog Purchase Fee
Collects fee for catalog from customer credit card.
Change Contact Information
Collects name, address, and phone changes.
Up-sell
Offers up-sell of additional products or services.
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"With Voxify, we are achieving upward of 75% cost savings vs. an outsourced cost. That obviously excites us at the bottom line."
Mark Lewis
Call Center Management
Hammacher Schlemmer
Audio Demos
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