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The Reservation Booking Agent for the Hospitality industry is pre-trained to take inbound calls to book reservations for hotel rooms. The Reservation Agent can take credit card numbers, perform a match on name and address based on a U.S. database, and complete the purchase. The Rate Finder and Reservation Booking Agent can be used together to offer a complete self-service solution for hospitality shopping and booking of hotel rooms.
Book Stay
Completes reservation and books rooms, processes credit card payments and credits award points.
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“The first two Automated Agents that we brought online, Confirm & Cancel and One-Night Reservations, went from kicking-off to handling calls 24/7 in just six weeks.“
Michael Vidal
VP Voice Services
World Choice Travel
Audio Demos
Downloads
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