The Eligibility Agent for the Insurance industry is pre-trained to take inbound calls to find the eligibility of services entitled within specific plans. Plans can be identified by type (homeowner's, auto, life, etc.). Once the plan is identified, the specific eligibility of the plan can be given.  This information can be sorted or categorized by major coverage categories (personal property, liability, property damage, collision, etc.)

Find Plan 
Find plan based on type (homeowner's, auto, life, etc.) and other information. 

Give Details of Plan
Give the details of the plan. This information can be sorted or categorized by major coverage categories (personal property, liability, property damage, collision, etc.).

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