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The Account Loyalty Agent for the Retail industry is pre-trained to take inbound calls to handle loyalty program requests. The Account Loyalty Agent can open accounts, provide status and make changes to accounts, and redeem awards.
Open Account
Captures name, billing and shipping address, and other information.
Give Status
Verifies account details and award point status.
Make Changes
Collects account changes from customers and makes changes to account.
Redeem Awards
Collects award requests and redeems awards.
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"We chose Voxify because we never compromise on quality... Voxify was the only speech-driven system that met all of our requirements."
Don Rogers
VP Operations
Hammacher Schlemmer
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