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The Order Taking Agent for the Retail industry is pre-trained to take inbound calls to make purchases. The Order Taking Agent can take credit card numbers, perform a match on name and address based on a U.S. database, and complete the purchase. The Shopping Agent and Order Taking Agent can be used together to offer a complete self-service solution for retail.
Sign in Customer
Locates shipping and payment information on file for returning customers.
Take Order
Completes order and credit card payment.
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"The Voxify Automated Agent helped our customers to get the information that they were looking for more quickly while at the same time reducing our cost."
Anna Hansen
Sr. VP of Customer Insights and Service
ProFlowers
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