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The Shopping Agent for the Retail industry is pre-trained to take inbound calls to shop for items, select sizes, colors, or product variations and obtain prices and availability. The Shopping Agent and Order Taking Agent can be used together to offer a complete self-service solution retail.
Shop
Helps customers find items they are looking for by name, ID, or category. Can select sizes, colors, and other product variations.
Choose
Collects requested item attributes and checks for availability and pricing.
Up-Sell
Offers new promotions or additional discounts.
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“Voxify meets our requirement for a call center experience that reflects the personal care and attention we give to each of our customers.”
Yolanda Dunbar
Sr. VP Brand Marketing
Brand & Direct
Frederick’s of Hollywood
Audio Demos
Downloads
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