The Frequent Flyer Agent for the Travel industry is pre-trained to take inbound calls to handle frequent flyer and loyalty program requests. The Frequent Flyer Agent can open accounts, provide status, make changes to accounts, and redeem awards.

Open Account     
Captures name, billing and shipping address, and other information.

Give Status
Verifies account details and award point status.

Make Changes
Collects account changes from customers and makes changes to account.

Redeem Awards
Collects award requests and redeems awards.

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